The most common reason that contacts appear to be missing is that group filtering is enabled in the Contacts app. To disable group filtering, open the standard Contacts app, press the "Groups" button, and select all groups and accounts. If that doesn't solve the problem, email us at donald@playaapps.com
This help article relates to the iPhone app called "Contacts Sync" which can be downloaded here:
https://apps.apple.com/us/app/contacts-sync-for-google-gmail/id454390333
Need help? You can email us at donald@playaapps.com
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