The most common cause is that you have group filtering turned on in the Contacts app. To find out if you're only showing certain groups, open the standard Contacts app, press the "Groups" button, and make sure you have all of your groups selected. If that doesn't solve the problem, please contact support.
Articles in this section
- Is it possible to launch this app using a custom URL?
- Does family sharing apply to in-app purchases?
- What is the purpose of auto sync past due notifications?
- Why must I enable notifications in order to enable "auto sync past due" alerts?
- Why does the app need access to my contacts?
- How do I change the order in which contacts are displayed in the app?
- What is the difference between "Contacts Sync" & "Synctastic"?
- How do I restore my contacts?
- Does the app backup my contacts?
- Why is it best to sync iCloud and Google from one device only?